Accesibility

Here you can find all the information about the accessibility of the Bonnefanten and the exhibition spaces.

If you have any questions, specific tips or comments about the museum’s accessibility, please send an e-mail to info@bonnefanten.nl or talk to one of our staff.

General access

The main entrance can be reached by wheelchair, rollator or mobility scooter via a ramp at the front of the museum building.
Museum café Ipanema has a platform lift, which is located at the back of the building, adjacent to the outdoor café. You can also enter the museum by this lift.
Our museum provides wheelchairs and rollators, and folding stools are available on every floor. The staff at the visitor service desk will be happy to assist you.
Assistance dogs, with a harness and leash, are welcome at the museum on production of the relevant pass.
For visitors who need to be accompanied, there is free admission for their companion.

Pictogram museum chart

Everyone is entitled to communication during a museum visit. To enhance the experience of a museum visit and increase the possibility of participation for people with a communication impairment, please request our pictogram museum chart from the visitor service desk.

Lift

If necessary, visitors can reach every floor of our museum with the passenger lift (dimensions H:230 – L:140 – B:160). If it is not possible to use the regular lift with your disability aid, we also offer the use of our goods lift as an exception. Unfortunately, the third floor cannot be accessed by the goods lift.

Toilets

There are two adapted toilets on the ground floor: one next to the lift and one next to the cloakroom. Baby changing facilities are also available in these toilets.

Accessibility of exhibition spaces

Current information overview

Floor 1

Floor 2

Małgorzata Mirga-Tas: This is not the end of the road | Dream On

The passageway is passable for people using wheelchairs, walkers, prams, etc.

It is possible to sit. The exhibition area contains several seating areas. It is also always possible to bring a folding stool, which are very light and easy to carry. The folding stools are scattered throughout the museum and are also available at the public service desk at the entrance.

There is no visible routing, such as floor markings.

Audiovisual aspects:

The exhibition includes videos and sound. The rooms where images can be seen are dark. Please take this into account if you are sensitive to stimuli from light and sound.
In (film) room 2.20 there is a 3D video artwork, there is a soft floor covering. Please note that it may be slightly less smoothly passable for wheelchairs, walkers, prams, etc.
There is no audio tour available with this exhibition.

The Studio #9 - Sara Bachour: Presents for the future

The passageway is passable for people using wheelchairs, walkers, prams, etc.

There are no benches available in the exhibition. However, it is always possible to bring along a folding stool, which are very light and easy to carry. The folding stools are scattered throughout the museum and are also available at the public service desk at the entrance.

Floor 3

BINNENSTEBUITEN

The exhibition on the 3rd floor can be reached by a steep staircase, but also by our regular passenger lift. Using the regular route (stairs), you will enter the first exhibition space: this entire room contains Morena Bamberger's installation Ethereality. The work engages the senses, and includes:

Pink, blue and purple lighting
Sound
Smell

The exhibition features a soundscape with sounds of nature.
The exhibition contains reflections and different (bright) colours that can cause overstimulation.
There is a large cupboard where there are 3 headphones(suitable for children's heads) with stories in Dutch and English.
The passageway is passable for people using a wheelchair, walker, pram, etc.
In each space, corridor south, corridor north and the inner tower, there is an empty space of 210cm for turning. In Morena Bamberger's installation, one half of the installation, entrance from inner tower, meets the 180cm. The other half, entrance from the stairs south side, it is not a 180cm passage everywhere.
There are beanbags available in the exhibition. It is also always possible to bring a folding stool, which are very light and easy to carry. The folding stools are scattered throughout the museum and are also available at the public service desk at the entrance.
Works, wall texts and activities are presented at child/wheelchair height.
Information through floor marking and wall text is provided.

Parking

There is 1 accessible parking space in our own car park, which is located at the side of the museum. In your navigation system, enter 'Daemslunet' to find the museum car park. You can check in at the barrier. From the parking space, it is possible for wheelchair users to reach the main entrance of the museum via a ramp.

Parking spaces in the vicinity of the museum

If you have a European disability parking card, you are entitled to unlimited free parking at the designated parking spaces for people with a disability. You can also use this card to park free of charge for the first 3 hours at regular paid parking spaces in Maastricht. After that time, you pay the applicable parking rate. Always display your blue parking disc alongside your disability parking card, to show how long you have been parked.

The card is not valid for:

parking garages
permit-holder spaces
accessible parking spaces reserved for a particular registration number

For more information about parking, see our Route page.

Bonnefanten bus stop temporarily out of service

Carrier Arriva reports that bus lines 1, 5 and 350 from Maastricht Station to Bonnefanten bus stop will be out of service until 20 September 2024 02:00 hrs due to works on Avenue Ceramique. As a result, bus stop Ceramique and bus stop Bonnefanten will also be cancelled for all lines.