If you have any questions, specific tips or comments about the museum’s accessibility, please send an e-mail to info@bonnefanten.nl or talk to one of our staff.
General access
- The main entrance can be reached by wheelchair, rollator or mobility scooter via a ramp at the front of the museum building.
- Museum café Ipanema has a platform lift, which is located at the back of the building, adjacent to the outdoor café. You can also enter the museum by this lift.
- Our museum provides wheelchairs and rollators, and folding stools are available on every floor. The staff at the visitor service desk will be happy to assist you.
- Assistance dogs, with a harness and leash, are welcome at the museum on production of the relevant pass.
- For visitors who need to be accompanied, there is free admission for their companion.
Pictogram museum chart
Everyone is entitled to communication during a museum visit. To enhance the experience of a museum visit and increase the possibility of participation for people with a communication impairment, please request our pictogram museum chart from the visitor service desk.
Lift
If necessary, visitors can reach every floor of our museum with the passenger lift (dimensions H:230 – L:140 – B:160). If it is not possible to use the regular lift with your disability aid, we also offer the use of our goods lift as an exception. Unfortunately, the third floor cannot be accessed by the goods lift.
Toilets
There are two adapted toilets on the ground floor: one next to the lift and one next to the cloakroom. Baby changing facilities are also available in these toilets.
Parking
There is 1 accessible parking space in our own car park, which is located at the side of the museum. In your navigation system, enter 'Daemslunet' to find the museum car park. You can check in at the barrier. From the parking space, it is possible for wheelchair users to reach the main entrance of the museum via a ramp.
Parking spaces in the vicinity of the museum
If you have a European disability parking card, you are entitled to unlimited free parking at the designated parking spaces for people with a disability. You can also use this card to park free of charge for the first 3 hours at regular paid parking spaces in Maastricht. After that time, you pay the applicable parking rate. Always display your blue parking disc alongside your disability parking card, to show how long you have been parked.
The card is not valid for:
- parking garages
- permit-holder spaces
- accessible parking spaces reserved for a particular registration number
For more information about parking, see our Route page.
Accessibility of exhibition spaces
Current information overview
Winter 2022-2023
1st floor
- Contains display cases
- Small space
- Dark space
- Bench available
- Small space
Installation artwork: Helen Verhoeven, Church I
This is not accessible for wheelchairs, pushchairs, etc.
2nd floor
Hrair Sarkissian: The Other Side of Silence
- The transit route is passable for people using wheelchairs, walkers, prams, etc.
- A visible routing through e.g. floor marking is not present.
- There are no benches in the exhibition. However, it is always possible to bring a folding stool, which is very light and easy to carry. These are scattered around the museum and are also available at the public service desk at the entrance.
- The last room of the exhibition contains the installation artwork: Deathscape (2020). This installation contains sound and is dark.
- The installation consisting of paintings and a sculpture is not accessible to people using wheelchairs, walkers, prams, etc.
- There is a possibility to view the installation from outside to inside (through a curtain). The work on display in the adjacent bay window of the exhibition is, however, accessible to people using wheelchairs, rollators, prams etc.
- The installation contains obstacles in the walking route, thresholds higher than 2 cm and there is no possibility to sit down.
- The passageway is passable for people using wheelchairs, walkers, prams, etc.
- A visible routing through e.g. floor marking is not present.
- Benches are present in the exhibition. It is also always possible to bring a folding stool, which are very light and easy to carry. The folding stools are scattered throughout the museum and are also available at the public service desk at the entrance.
- The first room of the exhibition features a large installation artwork by Lydia Schouten, Shattered Ghost Stories (1993) on display. The whole room is blue-lit, using lamps and foil on the windows so that daylight also shines blue inside, bear this in mind if you are sensitive to this kind of stimuli (bright colours and light)
- Also keep in mind that the rest of the exhibition A Room of One's Own and the exhibition Piet Killaars 100 years are only accessible through the first room.
- The exhibition contains video and sound.
- This exhibition contains sculptures displayed around the room.
- The passageway is passable for people using wheelchairs, walkers, prams, etc.
- There is no visible routing by means of floor marking, for example.
- There are no benches present in this exhibition space. However, it is possible to bring folding stools, which are very light and easy to carry. The folding stools are spread throughout the museum and are also available at the public service desk at the entrance.
- This exhibition contains sculptures displayed around the room. The exhibition is therefore not fully accessible for people using wheelchairs, walkers, prams, etc.
- There is no visible routing by means of floor marking, for example.
- It is possible to sit down. The exhibition area contains chairs and (drawing) tables.
